Recipient FAQs

What do I need to bring when I claim the remittance at the remittance center?

Is there a fee or charge I need to pay when claiming the sent remittance?

What should I do if I don’t have any of the requirements needed to claim the funds?

Where can recipients claim a remittance sent through BayaniPay?

What should the recipient bring to claim a cash pickup transfer?

Can a recipient receive BayaniPay remittances through other Philippine banks besides BDO Unibank, Inc.?

How long will it take for my remittance to be available for claiming?