Sender FAQs

How can I track the status of my remittances?

Where can I find my Transaction History?

Can I cancel or refund my remittance?

How can I change my recipient's details?

How long will it take for my recipients to receive my remittances?

My recipient does not have a BDO account, where can they receive my remittance?

I would like to send my remittance to BDO bank account, where can my recipients claim the remittance?

What are the benefits of remitting through BayaniPay?

How much does it cost to remit through BayaniPay?

Is there a limit for cash pickup?